Wrong-number text scam: The confusing new scam to watch out for

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Whether you’ve fallen for text message scams in the past or even just side-eyed a slightly suspicious text, there’s no reason to feel embarrassed — according to the FTC, text message scams shook Americans down for about $330 million in 2022 alone. In the past few years, copycat banks, phony gifts and fake-out package deliveries were the scams du jour, but 2023 saw a new contender: the wrong-number text scam.

How wrong-number text scams work

Typically, text message scams target your personal (i.e., financial) info pretty quickly. For instance, bogus “bank fraud prevention” texts pressure victims to make bank transfers on the spot, fake “gift” scams outright steal credit card numbers to cover small “shipping fees” and fake package delivery notifications do the same with bogus “redelivery fees.”

On the flip side, wrong-number text scams are a slower burn. Here, scammers develop a simple “wrong number” text into a friendly, ongoing correspondence that gets increasingly personal as time goes on. Once they’ve built enough trust—which can happen over days, weeks, or even months—the scammer will drop a request for private personal info, often by wrapping it in an emotional plea. This is called “making the pitch,” and it’s not a pitch you want to hear.

It’s that personal info that leads the scammer to what they really want out of you: your money. 

According to the FBI, “The scammers behind the fake wrong-number text messages are counting on you to continue the conversation. They want to exploit your friendliness. Once they’ve made a connection, they’ll work to become friends or even cultivate a remote romantic relationship. It’s all a ruse, designed to get you to relax your mistrust so you’ll be more susceptible to falling for their scam, such as a cryptocurrency investment or many others targeting victims.”

The breakdown

Because wrong-number text scams are long-form and rely on ongoing conversations, each iteration of the scam can differ wildly in terms of specific content and interactions—for the scammer, it’s almost like a free-form performance or improv. But the racket does have a basic structure, or at least a few variations, that most scammers follow. 

Commonly, these scams look something like this:

• The scammer breaks the ice with a mundane text that clearly isn’t intended for you—like a reminder of a Zoom meeting for a company you’ve never heard of, or a party thrown by a name you don’t recognize. The text may also call you by the wrong name, or try to book an appointment for a company or service that you’re not involved with.

• When you message back to let the texter know they’ve got the wrong number, they’ll then try to strike up a friendly or jokey conversation with you (rather than the typical radio silence or “sorry”).

• Next comes engagement. This can take a wide variety of forms, but whether over minutes, hours, days, weeks, or months, the scammer will strike up and attempt to maintain an ongoing rapport with you.

• Oftentimes, cryptocurrency investment will work its way into the conversation. Sometimes, scammers may even send or attempt to send their victims a small amount of cryptocurrency to prove that their “investment opportunity” is “real.”

• Eventually, the scammer may try to get you out of texting and onto a different platform or messaging service, such as Telegram or WeChat.

• In some cases, the scammer may send a link to an app download, whether it’s for a different messaging service or an investment app. This app is often malware, and may mine your phone for personal information.

• Otherwise, the scammer will eventually make a pitch for your private or financial info. No matter the made-up story this big ask comes wrapped up in, they’ll want something like a password, bank account number, or Social Security number, which they’ll use to gain access to your financial accounts.

Stay safe from the wrong-number text scam

Alongside spotting red flags, a few smart habits and tactics can help keep you safe, not just from wrong-number text scams, but from text message scams in general. The FBI and other pros recommend:

• Don’t follow up if a wrong number attempts to engage you in a conversation, no matter how cute, friendly or funny it seems.

• Delete the associated message and block the number.

• Never, but never, click on a link sent to you by an untrusted or unknown number.

• Avoid responding with “STOP” if the message says you can do so to avoid future messages—it’s safer to block the number instead, especially if you’re even the least bit uncertain.

• Never offer personal or financial information of any sort to any texter that you aren’t 100% certain is a trusted institution. This includes passwords or other account login info, bank account numbers, credit or debit card numbers and Social Security numbers.

• Confirm that the person who is texting you is who they say they are by running their number through a reverse phone lookup tool. If you’ve received a suspicious text, or one that you’re sure is a wrong- number text scam, you can also take a few simple steps to be a Ggood Ssamaritan and help protect others from the same shakedowns. File a report of your experiences with the FBI’s Internet Crime Complaint Center at www.ic3.gov or at the FTC’s ReportFraud.ftc.gov, or copy the message and forward it in a text to the number 7726 (and yes, that spells “SPAM”).

Because as different and diverse as we all are, just about everyone on the planet has at least one thing in common: no one likes a scammer.

This story was produced by Spokeo and reviewed and distributed by Stacker.