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Why the friendly skies aren’t so friendly to the Dr. David Daos

Earl Ofari Hutchinson | 4/20/2017, 6 a.m.

The airline group gave the pro forma response. It denied the targeting charge and claimed that the airlines adhered to a rigid policy of non-discrimination. The Caucus pushed hard to get the airlines to spell out exactly what steps it took to ensure that passengers weren’t singled out because of their religion or ethnicity on flights. It also asked whether the airlines required diversity training for its employees. There was no indication that the airline group ever provided the Caucus a detailed accounting of just what the airlines do to back up their claim that their employees don’t engage in profiling.

Even after the colossal fallout from the brutalizing of Dao, United’s grab at damage control still didn’t include any detailed account of what it does to ensure that as the airlines fondly put it that all passengers are treated with dignity. It still offered the usual vague PR pabulum that the airline is reviewing its policies and making changes where needed to insure there’s no repeat of the Dao incident.

Time will tell whether United can completely dodge the bullet from the outrage. However, time has told that there are just enough horror stories involving airline passengers that look like Dao and certainly Muslim passengers, to make a mockery of the airlines claim that their friendly skies are anything but friendly to the Daos.

Earl Ofari Hutchinson is an author and political analyst.