February 7, 2018
The Medical Interpreter provides medical interpreting for patients and staff and supports the operations of the department, in the consecutive, simultaneous, and sight translation modes. Duties include but are not limited to: relaying medical information between speakers of two different languages; ensure the interpretation is in compliance with all Harbor policies and procedures and national standards; particularly relating to patient confidentiality and informed consent; assisting department with on-the-job training; facilitating successful delivery of services to linguistically diverse consumers; explaining health center resources, office protocols, and limitations to clinicians and patients; serving as a cultural and linguistic resource to both patients and providers to contribute to successful outcomes; and understands and is able to relay to the patient the health center’s system of service delivery.
Hours are Thursdays 3:30 pm-8:30 pm
Fridays 5:00 pm-9:00 pm, Saturdays 9:00 am-3:00 pm, Sunday 10:00 am-3:00 pm. (Can be flexible with filling some or all of these shifts.)
Minimum Qualifications: High School Diploma/GED, Medical Interpreting Certification from an accredited program; program must be a minimum of 40 hours and have a verbal and written component, oral and written fluency in English/Vietnamese, knowledge of medical terminology, high level of customer service and a positive approach, ability to work well under pressure, set priorities and manage multiple patients encounters at once, ability to work as part of a team and in collaboration with other health professionals, flexible to meet scheduling needs and handle often unpredictable changes, good interpersonal, organizational, and time-management skills, Computer Literate with basic skills with Microsoft Office applications; specifically Word, Excel & Outlook.
Preferred Skills, Experience and Educational Requirements: Medical Interpreting program completed within the past 10 years, knowledge of Medical Interpreter Standards of Practice, to include medical interpreter ethics and code of conduct and issues of cultural competence, Bachelor’s Degree, one year of experience as a Medical Interpreter, data entry and automated scheduling systems knowledge.
Harbor Health is an Equal Opportunity Employer M/F/V/D.